Where To Go For Care

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Doctor's office
Doctor's office

When to go

  • Routine checkups, screenings and immunizations.
  • Preventive care.
  • Prescriptions and medications.
  • Referral to see a specialist.
  • Fever and flu symptoms.
  • Chronic pain.

Your cost and time

  • Coinsurance, copay and/or deductible.
  • Primary care provider (PCP) usually has lowest copay.
  • May need appointment.
  • Shorter wait times.
  • Doctor on call 24/7.
Telehealth
Quick Care Video Visit

When to go

  • Open 8 a.m. to 8 p.m.
  • 365 days a year.
  • Convenient, on-demand option to be seen by an urgent care provider online, all from the comfort of home.
  • Excellent for minor health concerns like headaches, migraines, cold and flu systems or stomach issues.

Your cost and time

  • Flat fee of $49.
  • Minimal wait time, often ten minutes or less.
Urgent care
Urgent care

When to go

  • Covers similar health concerns as doctor’s office.
  • For urgent symptoms, call your doctor’s office. If your doctor’s office is closed, consider going to an urgent care facility.
  • Extended weekday and weekend hours are often available.

Your cost and time

  • Costs lower than emergency room.
  • Call to confirm insurance is accepted.
  • Wait times vary with volume.
  • Breeze Urgent Care is a preferred Texas Health partner with locations throughout DFW.
    • In and out in about 30 minutes.
    • Open 365 days/year, including holidays.
Emergency room
Emergency room

When to go

  • Critical injuries or illness.
  • Sudden numbness or weakness.
  • Uncontrolled bleeding.
  • Seizure or loss of consciousness.
  • Shortness of breath.
  • Chest pain.

Your cost and time

  • Highest cost.
  • Open 24/7, no appointment needed.
  • Wait times may be very long.
  • Higher risk of exposure to infection.
  • Call your PCP before going or as soon as possible.

If you have a life-threatening emergency, call 911.